Support
For Variant Guard assistance, email mvv890517@gmail.com.
The response target is not a guaranteed resolution time. Shopify, hosting, network, and catalog-size dependencies can affect resolution.
What to include
- Your Shopify shop domain.
- The approximate date, time, and time zone of the issue.
- The action attempted and the result shown.
- The correlation ID displayed by the app, if available.
- A screenshot with customer, staff, and sensitive catalog information removed.
Never send passwords, Shopify tokens, encryption keys, database URLs, complete product exports, or customer/order data.
Supported topics
- Installation, authentication, and app loading.
- Catalog scan state and issue interpretation.
- Missing-SKU previews, conflicts, confirmation, and operation status.
- Plan entitlement and Shopify billing-state questions.
- Privacy, access, correction, and deletion requests.
- Reproducible defects in supported browsers.
Security reports
Send suspected vulnerabilities privately to mvv890517@gmail.com with reproduction steps and impact. Do not access another merchant's data, perform destructive testing, or publish the report before remediation coordination.